Terms Conditions and Rules

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When booking with us Guests accept the following terms, conditions and rules.

Rooms may not be exactly the same as shown in pictures due to on going renovations.

• A valid credit card or deposit is required on booking
• Full payment for accommodation is required at check in or we may charge your accommodation up to 48 hours in advance. Guests should ensure sufficient funds are available 48 hours prior to arrival.
• Check in time is from 2pm. Check out time is up to 10am. If you would like an early check in or late check out please advise (a charge may apply) We cannot guarantee availability.
• 48 hours minimum notice is required for cancelations. This is calculated from 2pm of the day of check in. Ie: Cancellation to be made by 2pm on Wednesday for a Friday check in.
• No shows will be charged for full booking up to 3 days accommodation and have additional nights cancelled. Full reservation may be charged if we are unable to contact the person making the booking to confirm they will not show and we hold the booking.
• Valid identification may be requested at time of check in.
• Sufficient on site parking is available for 1 standard vehicle per room. Parking spots are not allocated. If you have other parking needs please ask at time of booking. The Motel does not accept any liability for cars parked in the motel car park.
• No smoking is permitted in or within 10 metres of guest rooms. A minimum charge of $200 will be charged to guests credit card where smoking rules have been broken. The amount charged will depend on work required to remove smell of smoke and whether the room can be rented immediately.
• Consideration should be given to other guests. Visitors should leave by 8pm. Guests are not to disturb other guests or make unreasonable noise , be abusive or use bad language. Guests who breach this policy will be asked to leave the Motel with no refund. Any costs or damages associated with will be charged to the guest.
• Guests are responsible for the behaviour of their visitors. All noise should be kept down after 9pm to respect our other guest
• Guests causing damage to the property, causing excessive cleaning to be needed or removing items from the property will be charged for these breaches.
• The swimming pool is open from 8am to 8pm. Children under 16 are to be supervised by an adult when in the pool area. No glass to be taken into the pool area. No rough play, diving or disturbing of other guests.
• Only the number of guests booked may stay in the Motel room. Where additional people have stayed $15 per person will be charged. Where more people are staying in a room than are booked we reserve the right to evict additional people and /or all occupants. Pets are not permitted on the property with the exception of registered dogs as per legislation.
• Reception is open 8am till 8pm. Keys should be returned to reception or left in secure key boxes. Non returned or lost keys will incur a charge to change both the lock and key. If you are arriving after 8pm please advise us so we can arrange a key to be left securely for you.